Welcome to the home of the OKC PC GUY! 

When it comes to computer repair, you want someone who is experienced, trustworthy, and affordable. That's where I come in - I'm The OKC PC Guy, your local computer expert.

With 15 over years of experience and industry certifications, you can trust that your computer is in good hands. I offer fast and affordable computer repair with upfront and flat rate pricing - no hourly cost or hidden costs. 

I'm committed to being helpful, knowledgeable, and honest with all of my clients. I stand-by my work and provide a 90-day guarantee on all repairs. So, if you're in need of computer repair or any other technology assistance, talk to The OKC PC Guy today! 405-593-8260

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If you have any questions or don't see a service listed, contact me at 405-593-8260. I’m here to help! 

Frequently Asked Questions

Where are you located?

I perform all computer repairs from my home office in SW OKC Near SW 29th and Morgan Road. Once you schedule an appointment, I will provide you with my full address. 

How do I schedule an appointment to get my computer fixed?

Contact me at 405-593-8260 to schedule an appointment for computer drop-off. You can also send an e-mail to : help@okcpcguy.com.

Once you drop-off your machine, I will perform an initial diagnosis to give you a better idea of what needs to be performed to resolve the issue. I will happily answer any questions about your repair or me, so please, ask away!

Are you taking any COVID-19 precautions?

Yes, to lower the risk of Covid-19 exposure to my customers, I will come out to your vehicle to pick up your computer when you drop it off with me. No need to leave your vehicle.

Also, all repairs come with a free cleaning of your machine's exteriors.

How much will my repair cost?
Here is a breakdown of pricing

 

Diagnostic - $40: If you're not sure what's wrong with your computer, I offer a diagnostic service. However, if you decide to use my services, the diagnostic fee will be waived. Rather than attempt to pull you in with a "free" diagnostic and surprise you with a charge, I'd rather let you know all cots up-front. 

Basic Services - $40: Basic services include things like installing and updating Windows programs or installing RAM on a desktop. Each additional basic service is $10.

Advanced Services - $75: - Advanced services include Windows installations, power supply/battery installations, hard drive installations, data backups, and more thorough diagnostics. Each additional advanced service is $25. All Windows laptop repairs are considered advanced. Most services that I perform will fall under this category.

Complex Services - $ 95- 150: Complex services include laptop screen replacements, motherboard replacements, and components that are very difficult and risky to access, such as touch pads and keyboards. All MacOS repairs are considered complex. Each additional advanced service is $35.

Please note: the above prices are for labor only and do not include the cost of any additional parts that may be required. I provide you with a transparent estimate of the cost of any additional parts before I proceed with any work.

What does honest, upfront, and flat-rate pricing really mean?

As a small business owner, honesty and transparency take priority in everything I do. I understand how important it is to earn the trust of my customers, which is why I offer a flat-rate pricing for all of my computer repair services. You can be assured that you'll never be charged for hidden costs or hourly rates.

I value simplicity and clarity in my pricing structure, so I will always provide you with a detailed quote for any repairs before starting any work. While I try to anticipate all hardware costs, technical troubleshooting is not a perfect science. In some situations, additional hardware is required to resolve a particular issue that I missed in my initial diagnostic.

However, I'm committed to ensuring that you're informed of any additional costs upfront, allowing you to decide how to proceed. My approach to my business is built on honesty and integrity. I am dedicated to ensuring that my customers have complete confidence in my services. I won't add hidden fees or unnecessary charges to your bill or hold your computer hostage for payment.

With all that said, choosing OKC PC GUY means that you're selecting reliable and trustworthy computer repair services. Honesty and transparency are integral to my business model. With my flat-rate pricing, you'll always know exactly what you're paying for.

If you have any questions about pricing or want to schedule a repair,  don't hesitate to call me at 405-593-8260, email me at help@okcpcguy.com or visit me on Facebook at Facebook.com/OKCPCGuy. I'm always here to help you with your computer repair needs, and I look forward to hearing from you.

Do I have to pay for my repair up-front?

There is no charge until computer pickup unless I must purchase additional parts to complete your repair. In that scenario, payment would be required upfront.

Can you travel to my location?

Unfortunately, I do not offer on-site repair services at this time, although that may change in the future.

No matter what kind of computer troubles you're experiencing, I am here to help! While this list of services isn't exhaustive, I'm confident that I can get your computer back up and running again! Plus, to give you peace of mind, all of my services come with a 90-day guarantee.

Services Provided

Data Backup

Lost files are a nightmare. My backup services prevent data disasters and help clients avoid headaches and frustration.

Desktop / Laptop Support

Whether you have a desktop or Laptop, no problem! The OKC PC Guy will get your computer back up and running again. 

Hardware Replacement

I will properly replace faulty hardware components such as hard drives, memory, power supplies and laptop screens

Operating System (OS) Installation

The complete installation of Windows or MacOS Operating systems. Including all necessary drivers and updates. 

Troubleshooting & Diagnostics

Unsure of what is causing your computer issues? I will identify the root cause of the problem and get your computer back in working order.

Network Troubleshooting

Having networking issues? From configuring routers to resolving connectivity problems, I’ll ensure that your network issues are resolved.

Custom Computer Build

Want a computer that's tailor-made to fit your specific needs? I will build a custom computer for you. Whether it's for gaming, video editing. 

Computer Tune-Up

My computer tune-up and optimization services will clean up your system, to improve your computer's performance.

Software Installation

Need help installing or configuring software on your computer? Whether it's productivity, or antivirus software, I will install and configure it for you. 

IT Consulting

Not sure which computer or parts to buy? Need guidance setting up a new system? I offer expert advice on all your computer-related questions.

Virus and Malware Removal

The OKC PC GUY will thoroughly scan and remove any malicious software from your computer to keep it safe and secure.

Mac Repair

Do you have a Mac computer? The OKC PC Guy offers software assistance and limited hardware assistance for Macs. Contact me to learn more.

The OKC PC Guy's 90 Day Guarantee

I strive to provide high-quality service and stand behind my work. With my 90-day guarantee, you can have peace of mind knowing that you're covered if any issues arise after your repair.

Cost

No additional cost; this guarantee is included with all repairs.

Duration

This guarantee covers your computer repair for 90 days from the date of service. 

Coverage

Workmanship: If an issue arises due to my workmanship within 90 days, I will diagnose and resolve it at no extra charge.

Hardware Failures: If your hardware fails within 90 days, I will provide the labor for free. You only pay for the new hardware component. (This does not apply to motherboards or laptop screens)

Exclusions

This 90-day guarantee for computer repair services does not cover the following:

1. New or unrelated issues:  Any new issues or problems unrelated to the original repair are not covered.

2. Reinfection of computer viruses: Reinfections by viruses are not covered. 

3. Customer Damage: Damage caused by mishandling or misuse is not covered.

4. Hardware: The failure of any computer hardware or components is not covered.

Claim Process

If you have any issues with your computer within 90 days of your repair, let me know! Just give me a call or email, and I'll schedule a time to take a look. If it qualifies under my 90-day guarantee, I'll fix it for you at no extra cost.

Please don't hesitate to contact me if you have any questions about my 90-Day Guarantee. 405-593-8260 or help@okcpcguy.com

I offer a free basic diagnostic service (Does not apply if the system must be opened for further analysis)

If you have any questions or don't see a service listed, contact me at 405-593-8260. I’m here to help! 

                                                                   WHY CHOOSE The OKC PC GUY? 

 

Legitimate Business

My business (OKC PC GUY) is legally registered with the Oklahoma Secretary of State.

Honest, Flat-Rate and Affordable Pricing

Most services start at $40 flat rate, and you will know the total cost of your repair before any work is performed.

90 Day Guarantee On All Repairs

I stand behind my work by offering a 90-day guarantee on all repairs. Who says that you have to sacrifice quality for a low price? 

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Fully Qualified

Over 15 years of experience plus industry certifications.

Testimonials